Refund and Cancellation Policy

We want you to be satisfied with your Rzn experience. Here's our refund and cancellation policy:

Local Insights Beta Plan

We offer a 30-day, no-questions-asked refund policy for our Local Insights Beta plan. If you're not satisfied for any reason, contact us within 30 days of your purchase for a full refund. Contact us at [email protected]

Easy Access Hosted Beta Plan

For our Easy Access Hosted Beta plan, we offer prorated refunds based on usage. If you cancel your subscription, we'll refund you for the unused portion of your current billing cycle.

How to Request a Refund or Cancellation

You can contact our billing support team at [email protected]

Processing Time

Refunds typically process within 5-7 business days, depending on your payment method.

Account Termination

You can terminate your account at any time. Upon termination:

• You can delete any data within the app and uninstall it
• You can request deletion of any data we may have collected
• We may retain some data related to billing to comply with legal requirements

For any questions about our refund and cancellation policy, please contact us at [email protected].